Director of Service, North America

A global slot manufacturer is retaining Integrity Partners to appoint a Director of Service for North America, owning field service performance across the installed base.

The mandate

• Own field service delivery and technician performance across North America.
• Drive uptime, response times and service cost per unit.
• Build the service organisation and its bench.

What the search requires

• Field service leadership with a slot or gaming equipment manufacturer.
• Multi-state service organisation experience.
• Gaming licensing across multiple jurisdictions.

How this search is run

Integrity Partners runs a retained, research-led process. Conversations are confidential, references are never taken without your consent, and your candidacy is not circulated.

If the fit is not right, we will tell you plainly — and you stay in the network for the search that is.